Practice Policy and Procedures
Currently offering In-Person & Telehealth appointments
Before your first appointment, documents will be emailed to you for electronic signature. All documents must be signed to ensure your appointment date and time. If you are having trouble accessing our forms, please call the office and we will be happy to help.
Practice Policy and Procedures
This is a summary, additional policies can be requested.
Insurance
Although our providers are accepting a number of insurance companies, individual policies have different coverage. This is especially true of policies purchased by companies outside the state of Connecticut. We cannot verify your coverage as we are not the policy holder. Please ensure your insurance covers telehealth services. You can go online or call your insurance company to verify your coverage. The forms you will sign in our office state that you are responsible for any fees that are denied by your insurance company. Please verify coverage before your first appointment. All copays, co-insurance, deductibles and outstanding balances are due upon arrival. You may contact our billing department with any questions or concerns.
As a reminder, if you do not cancel at least 24 hours prior to your appointment time, all commercial insurance plans will be charged a $100 fee.
It is important that you discuss with us any finical hardship you may have regarding your bill. Any delinquent accounts will be referred to a collections agency and you will be charged %15 of the collection agent fee.
We accept the following insurances:
